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Customer Due Diligence

CDD at the
speed of growth

Hummingbird gives you a complete toolkit for streamlining manual reviews – exactly what you need to speed up onboarding, simplify ongoing due diligence, and make better, faster risk-based decisions. With automation and AI, you can transform operational headaches into a seamlessly orchestrated CDD program.

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Trusted by rapidly scaling fintechs and financial institutions

Draft Kings
Plaid
Etsy
Volve
Stanford Federal Credit Union
Paxos
Celo
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Do more. Faster.

Faster onboarding = business growth

Faster onboarding = business growth

Approve more applications in less time with a unified view of customer data and automated workflows.

Increase operational efficiency

Increase operational efficiency

Centralize your decision-making, with KYC/KYB data, reviews, and escalations in one place.

Manage risk by minimizing it

Manage risk by minimizing it

Seamlessly monitor and respond to changes in a customer’s risk profile. It's ongoing diligence made easy.

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Screen for risk at every stage of the customer lifecycle

Screen for risk at every stage of the customer lifecycle

Zeroing in on customer risk is essential for effective due diligence. But getting a complete picture is impossible when disconnected tools and messy data slow your team down and create oversight gaps. Hummingbird brings sanctions, PEP, and adverse media screening into one platform – so your team can assess risk faster, take action, and keep a complete audit trail.

AI for deeper, more expansive diligence

AI for deeper, more expansive diligence

Long, dense documents slowing you down? Extract the key details in seconds with AI summaries. Hummingbird interprets and distills case files, turning stacks of pages into a single concise overview.

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A better manual review process

A better manual review process

Expedite and standardize manual reviews, creating custom workflows to match your diligence procedures, case types, or customer segments. Experience better team collaboration, thanks to in-case commenting and seamless escalations with complete case context. 

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360 customer profiles

Go from fragmented to full view with 360° customer profiles

Hummingbird unifies internal and third-party KYC/KYB data, providing robust customer profiles that let you see the entire picture. You can also contact customers directly or search for more details using tools like OpenCorporates and CLEAR. The end result? You'll be making informed, accurate decisions in record time.

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Explore Automations

Automation for
swift, streamlined operations

How do you save time and drive efficiency when you need a process that's detailed and thorough? You take advantage of automations purpose-built to accelerate your due diligence operations. With Hummingbird, you can easily create automations to manage everything from review assignments, to SLAs, to periodic reviews. 

See what you actually want to see

See what you actually want to see

Manage all of your manual customer reviews from a single source of truth. Hummingbird gives you a complete working history across the customer lifecycle. Track, monitor, and take action – you'll stay on top of program health and simplify your audit process at the same time.

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Real world impact

Customer Onboarding
User Check

Customer Onboarding

Accelerate routine reviews and avoid unnecessary backlogs. Customizable workflows streamline the onboarding process, while customer context, data, and documents are helpfully organized and kept in one place.

Enhanced Due Diligence
Zap

Enhanced Due Diligence

Move fast and make more informed decisions about high-risk customers. Conduct enhanced diligence checks with greater speed and precision, and easily collect additional information.

Ongoing Monitoring
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Ongoing Monitoring

Keep the entire customer relationship on file and within easy reach. Schedule periodic reviews, and automatically trigger reviews anytime a customer's risk profile changes. It all ladders up to more effective risk management.

Customer Onboarding
User Check

Customer Onboarding

Accelerate routine reviews and avoid unnecessary backlogs. Customizable workflows streamline the onboarding process, while customer context, data, and documents are helpfully organized and kept in one place.

Enhanced Due Diligence
Zap

Enhanced Due Diligence

Move fast and make more informed decisions about high-risk customers. Conduct enhanced diligence checks with greater speed and precision, and easily collect additional information.

Ongoing Monitoring
Magnify

Ongoing Monitoring

Keep the entire customer relationship on file and within easy reach. Schedule periodic reviews, and automatically trigger reviews anytime a customer's risk profile changes. It all ladders up to more effective risk management.

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What we do

A complete CDD toolkit

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Automated processes

Streamline program operations and speed up casework by automating key processes.

AI file summarization

AI file summarization

Make reviewing customer documents a breeze with accurate, AI summaries.

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Customizable reviews

Easily tailor your workflows to match your procedures and fine-tune them as you go.

Customer Screening

Customer Screening

Instantly screen for sanctions, PEPs, and adverse media, using our third-party apps.

Robust customer profiles

Robust customer profiles

Get a complete picture of your customer by having all your KYC/KYB data in one place.

Requests for information

Requests for information

Send and receive RFIs within your case to collect information directly from customers.

Beneficial ownership

Beneficial ownership

Link people to businesses, and document ownership information on customer profiles.

Additional intelligence

Additional intelligence

Gather more data using third-party apps, such as CLEAR and OpenCorporates.

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Get in touch

Just doing our due diligence – it’s time to give us a call.

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