One platform. Thousands of applications.
Compliance and risk teams work across several different practice areas. Hummingbird gives you a platform capable of managing all of them.
Anti-Money Laundering
Streamline your Anti-Money Laundering (AML) investigations and reports, reducing time-per-case by up to 90%.
-
Intelligently group and triage monitoring alerts from any source
-
Consolidate all of your case information into one place
-
Manage case assignments, timelines, and workflows
-
Automate Suspicious Activity Reports and Unusual Activity Referrals to partners
-
Sail through exams with detailed audit trails and decision support
Customer Diligence
Organize manual reviews of your customers, including onboarding approvals, periodic monitoring, and enhanced due diligence (EDD). Develop a single source of truth about each customer, and reduce duplicate diligence work across your team.
-
Add structured workflows to your customer diligence reviews
-
Develop a shared, single source of truth about your customers
-
Collect, attach, and review supporting documents
-
Automatically queue customers for periodic review
Anti-Fraud Investigations
Your fraud defenses are only as good as your investigations. Hummingbird organizes your casework, providing insights that help your anti-fraud team identify attacks early, react quickly, and continuously analyze protections.
-
Manage fraud cases alongside related compliance work
-
Organize investigation work and findings
-
Identify loopholes and fraud types
-
Train fraud detection models with well-labeled and structured data
Bank & Fintech Collaboration
Collaboration between fintechs and sponsor banks should be seamless. Hummingbird lets you keep tabs on case management, coordinate investigation work, and make consistent referrals.
-
Align case management and workflows with your policies
-
Connect fintech and bank partner Hummingbird accounts for easy collaboration
-
Work from a shared view of case information and insights
-
Coordinate oversight and receive consistent case referral formats
Lending Complaints
Don’t leave customer protections to chance. Investigating lending complaints is critical, and Hummingbird helps you keep the process organized and auditable.
-
Help customer support teams escalate complaints in need of investigation
-
Keep track of regulated timelines, disclosures, and root cause analysis
-
Stay compliant with consumer protections in lending
Dispute Claims & Chargebacks
Managing dispute claims and chargebacks to the requirements of Regulations E and Z can be difficult. Coordinate your dispute and chargeback responses with Hummingbird – we’ll keep you on time, compliant, and auditable.
-
Handle Reg E and Reg Z disputes alongside other case types
-
Automated dispute timeline management
-
Provisional credit decision support and audit
-
Chargeback initiation and outcome tracking
Crypto Compliance
Cryptocurrencies are changing everything about finance – including regulation. Hummingbird was founded by crypto compliance and risk experts, and is designed to help you stay ahead of the curve.
-
Native support for crypto blockchains, addresses, and denominations
-
Out-of-the-box integration with leading blockchain investigation providers
-
Data visualizations and analytics for crypto transactions
-
Fluid investigations that span fraud, AML, and customer diligence